Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All other returns the customer will pay the shipping back to us.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping - Flat Rate $9.95
Most orders that are place with us are processed and shipped out within 24 - 72 hours. Anytime you have any question regarding shipping times please call us at 800-624-4493. Weekend and Holiday orders will be processed on the next available business day.
Fleming Traps uses UPS Ground & USPS Priority Mail. Delivery of your order will be within 5 7 business days of the date it is shipped out. You will be emailed a tracking number when your order goes out and you can check the status and track your order on our website by entering your order number.
Please verify that your shipping address is correct. Incorrect addresses may result in undeliverable packages, or delays. If package is sent back to us then you will need to pay another shipping charge to send it to the correct address.